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Most capital projects begin with one system for documentation and end with another, if not several others, in between. The exploration team starts in Outlook and shared folder structures. Engineering consultants bring their document workflows. Contractors operate on separate systems, each with its own file-naming logic. And by the time commissioning begins, no one is quite sure which version of a file is final, who approved it, or where the project’s documentation is located.
This fractured approach to document management creates an invisible burden that grows at every handoff. Valuable information gets lost, accountability becomes diluted, and a significant amount of effort is spent reconciling disconnected records to complete a final close-out package. What should be a continuous chain of traceable decisions turns into a puzzle of mismatched folders and missing context.
It doesn’t have to be this way. Capital projects need consistency. They need a single system that spans from early-stage concept through to handover—governed by one set of rules, enforced across every team, and maintained throughout the whole lifecycle.
Most projects don’t intentionally create chaos. Fragmentation happens when different teams enter the project at various times, each bringing their tools, templates, and habits. Early-stage studies may be stored in a consultant’s internal server. As the project moves into pre-feasibility and feasibility, documentation gets reorganized—or worse, restarted. When execution begins, the EPC introduces its document control system, which may or may not integrate with the owner’s. Then, subcontractors add yet another layer of platforms and workflows.
With no unified standard, each party organizes documents in its own way. Decisions made early on are inaccessible later. Teams duplicate efforts. And critical information lives in silos—if it’s preserved at all.
This fragmentation doesn’t just create inefficiency. It creates risk.
At each stage transition—exploration to study, study to execution, execution to operations—the chances of losing document fidelity increase. File names change. Folder structures reset. Responsibility for documentation ownership becomes unclear. The result is a project history that’s incomplete, unreliable, and difficult to audit.
This lack of continuity slows down everything: onboarding new team members, reviewing prior decisions, tracing design changes, resolving claims, and preparing final documentation for regulators or investors. Teams spend days searching for documents that should have been available in minutes. And more often than not, what they find raises more questions than it answers.
When a project takes five to ten years from concept to close-out, consistency isn’t a convenience—it’s survival.
A truly integrated document management approach uses a single platform from start to finish, governed by a standard structure. Every team, consultant, and contractor is onboarded into that system. The file architecture remains stable. Naming conventions don’t change. Access permissions are explicit from day one. And rules for uploading, revising, and approving documents are enforced consistently, supported by clear policies, plans, procedures, and work instructions.
This doesn’t mean every document is stored forever in the same folder. It means that the organizational logic—the way project records are structured, tracked, and validated—remains intact throughout the entire lifecycle.
The solution may not be glamorous, but it works.
Such systems don’t just reduce friction. They enable project teams to view the entire history of a decision chain, understand the evolution of a design, and identify the rationale behind changes made months or years ago.
One of the most painful moments in any capital project is the handover. It’s when the documentation must be assembled, organized, and validated to meet the requirements of operations teams, regulators, investors, or auditors. On most projects, this process takes months because the structure wasn’t set up to support it.
When documents are scattered across platforms, stored in inconsistent formats, or missing approval trails, handover becomes a manual, frustrating exercise in reconciliation.
By contrast, a project that has used a consistent document system from the outset can compile and deliver a comprehensive record package with confidence. Operations teams receive accurate, validated documentation. Investors see a clean audit trail. And project leaders can move forward without the shadow of incomplete records.
There’s a dangerous belief that documentation can be cleaned up at the end. That teams can operate informally, and someone else will sort it out once the dust settles. But by then, context is gone. Key people have left the project. Systems have changed. And the effort required to reconstruct decisions is enormous.
Trying to backfill a project’s documentation history at the close-out phase is not only inefficient—it’s often impossible. Gaps will remain, mistakes will go undiscovered, and accountability will be undermined.
Start structured. Stay structured. That is the only sustainable path.
At TMG, we help capital project teams implement document systems that are designed to last, not just serve the phase they’re in today. We work with owners, consultants, and contractors to establish a unified document control structure, onboard all stakeholders into this structure, and enforce its use throughout all project stages.
We ensure that your records don’t get lost at handoff, that your approvals don’t disappear into inboxes, and that your documentation is always audit-ready.
Our goal is straightforward: eliminate fragmentation, build confidence, and reduce risk by maintaining a single system, structure, and source of truth from exploration to close-out.
Contact a TMG expert to learn how we help project teams regain control, maintain continuity, and deliver documentation that stands up to scrutiny at every stage.
Document Control Manager
Lauri Frausell is the Document Control Manager at TMG, with extensive experience overseeing documentation processes on large-scale mining, energy, and infrastructure projects. She has supported complex, multi-stakeholder engagements by building compliant, traceable systems that span engineering, construction, commissioning, and turnover. Lauri is known for her attention to detail, team coordination, and ability to integrate document control seamlessly into the broader project delivery framework.
Lauri is responsible for implementing document control systems tailored to each project phase, ensuring alignment with Owner-side governance and contract deliverables. She has deep expertise in workflow configuration, submittal tracking, and drawing management, key to maintaining traceability and quality assurance across evolving scopes. Her systems provide auditable, transparent records that de-risk interface handoffs and regulatory inspections.