Giffen Consulting Ltd.

Location: Vancouver, British Columbia, Canada
Project Phases: System Definition & Execution

Client Overview

Giffen Consulting Ltd., based in Vancouver, British Columbia, is a premier engineering and consulting firm recognized for delivering innovative solutions across multiple industries. The company’s decision to implement the Kahua Document Management System reflects its commitment to integrating advanced technology, improving operational efficiency, and standardizing project management processes across its portfolio of work.

Client Needs

Giffen Consulting Ltd. required support in transitioning from its legacy document management structure to a modern, integrated platform using the Kahua system. The objectives included:

• Developing Standard Operating Procedures (SOPs) to govern document management practices.
• Designing an initial SharePoint folder structure to support document categorization and migration.
• Managing the full implementation of the Kahua system, including technical setup, contract execution, and user training.
• Ensuring smooth adoption of the new system through organizational change management and structured rollout planning.

TMG’s Contributions

• Document Management SOP Development: TMG established standardized procedures for handling and organizing documents, ensuring alignment with industry best practices and the operational needs of Giffen Consulting Ltd.
• SharePoint Structure Design: Created the initial folder structure for SharePoint to enable organized, accessible storage and to streamline migration to Kahua.
• Kahua System Implementation: Led end‑to‑end implementation of the Kahua system, including technical setup, integration support, and training for Giffen Consulting Ltd. personnel to ensure effective system adoption.
• Organizational Change Management: Provided guidance and communication planning to facilitate user adoption, minimize resistance, and ensure a smooth transition to the new system.

Results

The partnership between Giffen Consulting Ltd. and TMG successfully delivered a fully implemented Kahua Document Management System, providing measurable improvements in document control and project collaboration:

• Kahua Contract Executed: Successfully negotiated and finalized the Kahua contract, enabling deployment and integration into corporate operations.
• SharePoint Framework Established: Developed a clear folder structure that facilitated efficient migration and ongoing document organization.
• System Go‑Live Achieved: Successfully launched the Kahua system, streamlining document management workflows and enhancing collaboration across teams and stakeholders.

The Kahua Document Management System Implementation demonstrates Giffen Consulting Ltd.’s focus on leveraging technology for operational excellence and TMG’s capability to deliver structured, end‑to‑end support for complex system integrations.